Privacy Policy

Privacy Policy
for this site

www.thebigstep.co.nz is a website operated by Steps NZ Limited. The terms “we”, “us”, and “our” in this privacy policy refer to Steps NZ Limited. We are committed to safeguarding users’ personal information. We do not sell, publish or give away any users’ contact information or personal details to external parties, except when the “Please have <THIS SERVICE PROVIDER> Contact Me” is clicked. This will send your personal details, as noted when you subscribed to the site, to the relevant service provider so that they can contact you directly to discuss your interest further.

On our websites we use “session” cookies, which are small pieces of information stored on users’ computer hard disks when they access our website. This enables us to save your preferred settings and log you in automatically (if you have elected to do so). We also record statistics about the number of users, user demographics, site use, traffic patterns, and related site information. We may disclose those statistics to third parties, but none of that information will include information which personally identifies any user.

The personal information you provide to us can be used by us:

• in the operation of www.thebigstep.co.nz, including to facilitate your access to suppliers who have links or advertising material on the website, and to assist you in the organisation of your event. When the “Please have <THIS SERVICE PROVIDER> Contact Me” is clicked your details be sent to that particular service provider. The details that were entered when you subscribed to the site will be sent to the relevant provider. We ask the suppliers and advertisers on the website to safeguard your personal information, but we have no direct control over how those persons may use your personal information. If you have any concerns about those persons’ use of your personal information, you should contact that supplier or advertiser yourself directly; and
• otherwise in the carrying out of our business. This includes use of the information to facilitate normal business being conducted between you and us, such as e-newsletters and specific contact about providers we think you may be interested in. We also prepare statistical information about the visitors to the site, which we provide to providers and potential providers. However that statistical information contains only summarized statistics; no personal information about individual users is disclosed in those summaries.

At various times we will contact users via electronic or physical communications. This may include newsletters, promotion offers, updates and general communications from us, when we believe the communications are of value to users. Communications will include instructions on how to be removed from the user communication list, if you do not wish to receive such communications. We may also phone, mail or email you from time to time to verify the details you supply us.

We make every effort to keep our records of your personal details up to date. You may check the information we hold by emailing us at info@thebigstep.co.nz. You may update the information we hold by emailing us at info@thebigstep.co.nz.

We may also disclose your personal information or be required to disclose information under the following circumstances:

• With your consent, or at your request;
• Where required by law. In these circumstances we will use our reasonable endeavours to communicate to you that the disclosure has occurred, unless we are precluded from doing so by law;
• Where permitted by law (such as the reporting of suspected breach of the criminal law to a law enforcement agency; and in an emergency, where we believe on reasonable grounds that the disclosure of your information will assist in the protection of the life or health of some person). We will use our reasonable endeavours to ensure that the exercise of the permission is justifiable.

In all cases, we are committed to disclosing your personal information only as is necessary or relevant in the particular circumstances.

Our policy on retention of your personal information is as follows:

• we do not keep information for longer than is required for the purposes noted above; and
• we destroy information when its purpose has expired, and do so in such a manner that the information is not subsequently capable of being recovered.

If you have any concerns regarding privacy, please contact us.